Public Utility Commission of Texas (PUCT) Information

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What is a Public Utility Commission (PUC)?

A public utility commission (PUC) is generally a regulatory body at the state level responsible for regulating utilities that provide service within a state. The commission is comprised of either state-elected or state-appointed officials. These members regulate all electric, gas, water, cable and telephone retail in many states, and are also generally responsible for ensuring that utilities are responsive to customers' needs and service requests, and that service is both adequate and reliable.

How Texas PUC describes itself:

Public Utility Commission of Texas is your source for help and information about electric and telecommunications services in our state. The Commission has jurisdiction over all local telecommunications providers and investor-owned electric utilities.

How to contact Public Utility Commission of Texas (PUCT):

Toll-free: (888) 782-8477
Telephone: (512) 936-7000
Fax: (512) 936-7003
Email: customer@puc.state.tx.us
Online: http://www.puc.state.tx.us

By mail:
Public Utility Commission of Texas
1701 N. Congress Avenue
PO Box 13326
Austin, TX 78711-3326

Quick Links:
Public Utility Commission of Texas - Homepage
Texas PUC Telecommunications Section
File a complaint with PUCT

Public Utility Commissions Listing (Return to state selection)
Compare Texas in-state long distance rates