North Carolina Utilities Commission (NCUC) Information

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What is a Public Utilities Commission (PUC)?

A public utilities commission (PUC) is generally a regulatory body at the state level responsible for regulating utilities that provide service within a state. The commission is comprised of either state-elected or state-appointed officials. These members regulate all electric, gas, water, cable and telephone retail in many states, and are also generally responsible for ensuring that utilities are responsive to customers' needs and service requests, and that service is both adequate and reliable.

How North Carolina UC describes itself:

North Carolina Utilities Commission is, by law, an administrative board or agency of the General Assembly created for the principal purpose of carrying out the administration and enforcement of the Public Utilities Act. The Commission is accountable to the General Assembly and is subject to legislative oversight by the Joint Legislative Utility Review Committee. The Commission is authorized to promulgate rules and regulations and to fix utility rates pursuant to Chapter 62.

How to contact North Carolina Utilities Commission (NCUC):

Telephone: (919) 733-7328
Fax: (919) 733-7300
Email: thigpen@ncucmail.commerce.state.nc.us
Online: http://www.ncuc.commerce.state.nc.us

By mail:
North Carolina Utilities Commission
4325 Mail Service Center
Raleigh, NC 27699-4325

Quick Links:
North Carolina Utilities Commission - Homepage
North Carolina UC Consumer Information
File a complaint with NCUC

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