New Jersey Board of Public Utilities (NJBPU)

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What is a Board of Public Utilities (BPU)?

A board of public utilities (BPU) is generally a regulatory body at the state level responsible for regulating utilities that provide service within a state. The commission is comprised of either state-elected or state-appointed officials. These members regulate all electric, gas, water, cable and telephone retail in many states, and are also generally responsible for ensuring that utilities are responsive to customers' needs and service requests, and that service is both adequate and reliable.

How New Jersey BPU describes itself:

New Jersey Board of Public Utilities is a regulatory authority with a statutory mandate to ensure safe, adequate, and proper utility services at reasonable rates for customers in New Jersey. Accordingly, the NJBPU regulates critical services such as natural gas, electricity, water and telecommunications and cable television. The Board addresses issues of consumer protection, energy reform, deregulation of energy and telecommunications services and the restructuring of utility rates to encourage energy conservation and competitive pricing in the industry. The Board also has responsibility for monitoring utility service and responding to consumer complaints.

How to contact New Jersey Board of Public Utilities (NJBPU):

Toll-free: (800) 624-0241
Telephone: (973) 648-2026
Fax: unknown
Email: keith.dickson@bpu.state.nj.us
Online: http://www.bpu.state.nj.us

By mail:
New Jersey Board of Public Utilities
Two Gateway Center
Newark, NJ 07102

Quick Links:
New Jersey Board of Public Utilities - Homepage
New Jersey BPU Division of Telecommunications
File a complaint with NJBPU

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