Massachusetts Department of Telecommunications and Energy (DTE) Information

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What is a Department of Telecommunications and Energy (DTE)?

A department of telecommunications and energy (DTE) is generally a regulatory body at the state level responsible for regulating utilities that provide service within a state. The commission is comprised of either state-elected or state-appointed officials. These members regulate all electric, gas, water, cable and telephone retail in many states, and are also generally responsible for ensuring that utilities are responsive to customers' needs and service requests, and that service is both adequate and reliable.

How Massachusetts DTE describes itself:

Massachusetts Department of Telecommunications and Energy is responsible for the structure and control of monopoly Telecommunications and Energy in the Commonwealth; developing alternatives to traditional regulation and traditional monopoly arrangements; controlling prices and profits; monitoring service quality; regulating safety in the transportation and gas pipeline areas; and for the siting of energy facilities.

The mission of the Massachusetts DTE is to ensure that utility consumers are provided with the most reliable service at the lowest possible cost as determined by its orders; to protect the public safety from transportation and gas pipeline related accidents; to oversee the energy facilities siting process; and to ensure that residential ratepayers' rights are protected under regulations.

How to contact Massachusetts Department of Telecommunications and Energy (MDTE):

Toll-free: (800) 392-6066
Telephone: (617) 305-3500
Fax: (617) 478-2591
Email: DTE.Administration@state.ma.us
Online: http://www.mass.gov/dte/

By mail:
Massachusetts Department of Telecommunications and Energy
One South Station
Boston, MA 02110

Quick Links:
Massachusetts Department of Telecommunications and Energy - Homepage
Massachusetts DTE Telecommunications Division
File a complaint with MDTE
Massachusetts Do Not Call Program

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