Kentucky Public Service Commission (KPSC) Information

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What is a Public Service Commission (PSC)?

A public service commission (PSC) is generally a regulatory body at the state level responsible for regulating utilities that provide service within a state. The commission is comprised of either state-elected or state-appointed officials. These members regulate all electric, gas, water, cable and telephone retail in many states, and are also generally responsible for ensuring that utilities are responsive to customers' needs and service requests, and that service is both adequate and reliable.

How Kentucky PSC describes itself:

The Kentucky Public Service Commission's mission is to ensure that every utility receives fair, just and reasonable rates for the services rendered and that their services are adequate, efficient and reasonable. KYPSC has exclusive jurisdiction over the regulation of rates and service of all utilities in the state except those utilities subject to the control of cities or political subdivisions.

Currently, the Kentucky PSC regulates the intrastate rates and services of investor-owned electric, natural gas, telephone, water and sewage utilities, customer-owned electric and telephone cooperatives, water districts and associations, and certain aspects of gas pipelines.

How to contact Kentucky Public Service Commission (KPSC):

Toll-free: (800) 772-4636
Telephone: (502) 564-3940
Fax: (502) 564-3460
Email: psc.info@ky.gov
Online: http://www.psc.state.ky.us

By mail:
Kentucky Public Service Commission
P.O. Box 615
211 Sower Boulevard
Frankfort, KY 40602-0615

Quick Links:
Kentucky Public Service Commission - Homepage
File a complaint with KYPSC
Kentucky No Call Telemarketing Signup Page

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