Illinois Commerce Commission (ICC) Information

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What is a Commerce Commission (CC)?

A commerce commission (CC) is generally a regulatory body at the state level responsible for regulating utilities that provide service within a state. The commission is comprised of either state-elected or state-appointed officials. These members regulate all electric, gas, water, cable and telephone retail in many states, and are also generally responsible for ensuring that utilities are responsive to customers' needs and service requests, and that service is both adequate and reliable.

How Illinois Commerce Commission describes itself:

The Illinois Commerce Commission is responsible under Illinois law for ensuring the citizens of Illinois safe, efficient, reliable, and uninterrupted utility service at reasonable prices; regulating the financial organization of utility companies so that they provide such services, and, at the same time, providing utility companies with the opportunity to earn a reasonable profit; regulating the common carriers and contract motor carriers of property operating within Illinois; ensuring the public safety through the inspection of railroads and natural gas pipelines operating within Illinois; and assisting the development and implementation of local 9-1-1 emergency telephone systems throughout Illinois.

How to contact Illinois Commerce Commission (ICC):

Toll-free: (800) 524-0795
Telephone: (217) 782-7295
Fax: (217) 524-6859
Email: unknown
Online: http://www.icc.illinois.gov

By mail:
Illinois Commerce Commission
527 East Capitol Ave
Springfield, IL 62701

Quick Links:
Illinois Commerce Commission - Homepage
Illinois Commerce Commission Telecom Information
File a complaint with ICC

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